March 5, 2010

Turn and face the strange…

Filed under: Site News

It’s been quiet here on OPIEBlog these past few months. I have found that while infants can stay still nearly indefinitely, toddlers lack the skill completely. I can’t entirely blame my son’s growing up for the silence. Mostly, I haven’t had much inspiration to write about non-geeky website stuff.

Today is no different. As the Geek-in-chief of OPIEWeb, I reserve the right to bore you with such pedantic details as the following:

Several months ago I mentioned that OPIEWeb runs off of an unfinished bit of software. An experiment if you will. That experiment is coming to a close. The software is nearly complete and the latest release has some changes which will impact the OPIE-verse.

First, OPIEWebbers now have the choice of using OpenID, or you may now register directly with OPIEWeb in the traditional username/password fashion.

OPIEWeb has rules regarding who has the power to do what. Those rules are governed by our reputation system. You can find the list of abilities and their required rep level on the FAQ. For the next several months, however, those rules have been relaxed. This means that most users will be able to enjoy the powers normally reserved for seasoned OPIEWebbers (rep over 300).

When asking a question on OPIEWeb, you may now subscribe to that question via Email. You will receive nightly updates if anyone answers, comments on or edits your question.

The final change I will mention is a biggie. I now have a tool which will make a copy of all of the questions, answers and comments and who made ‘em on OPIEWeb. This allows me to unlock the OPIEWeb data and make it available to you, the OPIEWebbers, on a routine basis. This will prevent the knowledge accumulated here from getting locked-in or lost if we fall apart/disappear/fade away.
So go forth. Ask and answer I/O questions safe in the knowledge that they will be voted upon and freely available no matter what OPIE’s fate.

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December 14, 2009

Information Reliability: A Call to Arms

Filed under: Site News

Jen’s post last week (and subsequent question on OPIEWeb) about information literacy raised other questions for me. Most of us active in the real world are constantly making judgments about the trustworthy-ness and accuracy of information. It is a skill that researchers employ when they look at prior research. It’s employed by HR when they call in references for a new hire or respond to complaints. Managers have to balance what they know about an individual and their work habits along with the reasons for particular requests. Police and journalists may be the most familiar with the process of weeding out who is a good source of reliable information and who isn’t.

Writing about these events makes them seem momentous and noteworthy, but for the most part they are snap decisions we may not even be aware of. While Christmas shopping online I went to investigate a deal I found on a site I trust, only to decide I didn’t trust the site being advertised. Why? How? Was I correct in my assessment? I may never know, and likewise, that retailer may never know either.

The real question for me though comes down to 2 central questions:

  1. How do we gauge our own ability to discern the reliable from the unreliable
  2. How do we get better

My guess is that, like driving, everyone assumes that they are “above average” at rating the accuracy of the information they receive. Like driving, we have also grown passive in our appreciation for what a complex and important task it is that we are performing. We have so much information dropped on our doorstep that we may be losing the skills needed to go out and actively hunt for quality data.

I watch in agony as smart people are duped by unscrupulous emails, instantly forwarding them to everyone they know and posting the payload on Facebook like they alone hold the key to the sob story contained within. A cottage industry of spammers, virus writers and scammers exists to take advantage of our inability to judge the sources of our information. Certain television programs use this to great effect when they raise “concerns” in one show and report on “concerns being raised” in another creating a feedback loop of self-fulfilling prophecy.

This is the part of the blog where I would point out the reputation system and overarching mission of OPIEWeb to take over the world, serve as a trusted and reliable information source to the communities actively researching and practicing the psychology of work. I’m not going to do that this time. Instead I am going to give you, my readers (yes, both of you), a mission of your own: Go forth and raise the bar for information reliability assessments by questioning your own sources of information and get others to question what they are being told more often. My hope is that the students, readers, employers and employees alike that we interact with can all take a more skeptical eye towards their email inboxes, the nightly news and the Wikipedia articles they like to quote in arguments.

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December 7, 2009

Are you information literate?

Filed under: Site News

Information Literacy is a huge buzz word in the education world lately. I hope that this is a fad that doesn’t die because teaching our students how to be information literate really captures one of my core goals as an instructor.

What is “information literacy?” Ask two different people and you’ll probably get two different answers. I see it as going beyond just knowing – it’s going beyond just teaching our students facts and figures. Books can do that just fine. My goal as an instructor is to get my students to understand how to USE that knowledge in this world where information is available everywhere from a variety of different sources. How do we know when information is good or bad? How do we find good information? Once we find good information, how do we make sense of it? How do we find counter-arguments? How do we appreciate counter-arguments? How do we use our critical thinking skills to really “dissect” an idea? And how do we use information so that it has practical value? To me, being information literate means that you can adequately find, evaluate, and use information. And sadly, it’s a skill that way too many undergraduate students do not have.

I was talking to one of my students who did not do so well on one of my exams. She said to me, “In my other classes, you can just read the book and do well. That’s not the case in your class.” I’m glad this student had this revelation. You mean I have to do more than just read?? I’m also somewhat disheartened by this statement because it could mean that other instructors are not doing enough to encourage information literacy skills. They are just encouraging memorization. Anyone can memorize the definitions of a bunch of terms. You don’t need an instructor to help you do that. But, an instructor – a GOOD instructor – will encourage you to make think about where the definitions of those terms came from, whether there are alternate definitions, and how this term is important in the grand scheme of things.

Yes, designing exams that assess students’ information literacy skills is difficult. But I think we are doing students a disservice if we don’t challenge them in this way. It’s easy to design an easy course. But life is not easy and college is life training. Let’s encourage students to spend more time researching, reflecting, critiquing, and applying and less time staring blankly at the textbook Wikipedia page.

What are your feelings on the subject? Weigh in on this question, or via email at OPIEWeb@gmail.com.

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December 4, 2009

OPIEpourri

Filed under: Site News

I don’t have enough cobbled together to create a single, meaningful post for this week so I thought I would get a handful of items out as one:

  • Redesign:

    It’s taking me much longer than anticipated to change the site over to the new design. I am working on it and I assure you I have fantastic excuses. Just to whet your appetite, here is the new logo:

  • Linked Blogs

    One reason I haven’t completed the redesign is the nifty list of blogs here on the right . I encourage you to check them out early and often. There are some fantastic topics, familiar frustrations and thought provoking commentary in that little list. One additional item to add to the OPIE Suggested Reading List is ProfHacker.com which I have mentioned here a couple times at least.

  • New Feature: Email Notification

    Starting last Monday, when you ask a question you now have the option of being alerted via email when comments or answers are added to it. If you are a logged in user, this field will pre-populate with your account’s email address, but you can change it to something else if you desire. Anonymous users will need to provide an address for the feature to work.

    That reminds me, I need to create a privacy policy for the site. What I can say right now is that we do not use/sell/share or plan to use/sell/share any personally identifiable data such as email addresses in any way, unless you specifically check a box to receive notifications, at which point we will notify you, then forget that your details exist.

  • Call for (More) Questions

    No question is too basic, too easy, or conversely, too ornery for the OPIEWeb audience to handle. We only ask that you be specific and that it relates to the psychology of work in some way, shape or form. I say this because in my travels I have encountered a reluctance among OPIEwebbers to post questions which may out them as not knowing every. single. thing. that they feel they should (shudder at the thought). So, I am opening up my email inbox (OPIEWeb@gmail.com) and asking you, the faithful OPIEWebber who has a potentially embarrassing question, common student, friend or family question that you want and answer to, please …

    [...] Give me your tired, your poor,
    Your huddled masses yearning to breathe free,
    The wretched refuse of your teeming shore,
    Send these, the homeless, tempest-tost to me…

    Questions sent to the OPIEWeb@gmail.com will be asked by an anonymous user so that you may get the answers you need. And by all means, feel free to provide your own answer

Have a good weekend everyone and keep a lookout for the new OPIE design. You’ll know it when you see it.

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November 30, 2009

Ask OPIEWeb: The Grad School Admissions Game

Filed under: Discussion Fodder

Rob wrote a great post about what kinds of things Psychology majors can do to increase their chances of getting a job out of college. He then invited me to write a post on getting into graduate school in I/O. So here it is.

I don’t consider myself to an expert on this subject but there are two things that certainly make me qualified:

  1. I got into an I/O Ph.D. program (and finished!)
  2. I am part of an I/O Master’s degree program’s selection committee

There are lots of reasons why I call this a “game.” First of all, because it is such a stressful, sometimes tedious, process it helps to keep if fun (just like you should “play with” your data, not analyze it). Second, there is a bit of strategy involved in the whole process. You want to do EVERYTHING you can to increase your chances of getting in. I’d like to go beyond the basics in this post, but let’s get the basics out of the way first:

  1. Have GRE scores that meet (or better yet exceed) the program’s standards
  2. Have a GPA that meets (or exceeds) the program’s standards
  3. Write a personal statement that is well-written, introspective, specific, and explains why you would fit into the program to which you are applying
  4. Have stellar letters of recommendation written by professors (or other professionals) that think you are the best thing since sliced bread

But what about the non-basics? You might think, “I satisfy all of those criteria, I’ll be a shoe-in at all the programs, right?” WRONG! The most competitive programs get hundreds of applications and can only accept a handful of students. Here are other things you can do to play the game well:

  1. Have plenty of research experience
  2. Apply to several programs, both Master’s. and Ph.D. programs (don’t be tied down by geography; now’s the time to spread your wings)
  3. Visit the programs you are applying to and talk to the faculty (especially those on the admissions committee)
  4. Research the I/O faculty like you would research any company that you want to work for. Show evidence of this research in your personal statement.
  5. Speaking of your personal statement the writing process should look something like: Write, revise, revise, revise, get feedback, revise, revise, revise, get feedback (you get the idea).
  6. Don’t get a letter of recommendation from a professor that says “Oh, okay, I guess I can do that for you.” You want the one that says, “Absolutely, it would be my pleasure.”
  7. Explain all of your “red flags” in your personal statement. If there’s an elephant in the room (e.g. a C- in organic chemistry), address it.

That is all I can think of for now and I don’t want this blog post to be too long so I’m going to invite you to post YOUR thoughts on this community wiki question I created.

One last message to the students: I only mean to prepare you, not scare you. Yes, it’s a stressful process but the rewards more than outweigh the costs.

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November 25, 2009

She’s Electric. Can I be Electric Too?

Filed under: Site News

While most businesses are winding down here in the States for Thanksgiving, the OPIE team will be hard at work rolling out a new site design.

It’s different. Very different. Long time users (if there is such a thing) will certainly demand the old site back, but users who have never been here before will wonder what all the fuss is about.

To all you usability hawks, don’t fret. The buttons will stay almost exactly where they are now and all the changes will be purely cosmetic. Nevertheless, there will be pure vile hatred spewed in my direction from at least 3 people. It’s inevitable with any site redesign that has more than 3 users.

Stay tuned while we under go the changes. The change over should be complete by Monday with minor tweaks happening as needed there after.

As for the title of the this blog post, it will make more sense once the new design is up.

Happy Thanksgiving to those in the States. Happy Thursday to everyone else.

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November 23, 2009

Ask OPIEWeb: Job hunting advice

Filed under: Discussion Fodder

A user asked via twitter if I had any advice for how to find a job in IO. While I am not personally qualified to give advice on jobs within the IO space in particular, I can talk a bit about finding jobs in general. I have plenty of experience with that.

Typically, in the US, you will hear the mantra “Nothing happens from November to January.” The thinking here is that we have a long list of holidays that the decision makers most likely take off and nothing except essential keep-the-place-running tasks take place. I can vouch for a slow down this time of the year and a desire to push off otherwise important things to the New Year, but sometimes hiring cannot be pushed off.

I have held two full time, permanent jobs since leaving college with my B.S. in Psychology and both hiring decisions were made between Thanksgiving and Christmas. So it’s not impossible, you just have to be:

  1. Exactly the right candidate for the position
  2. Show an open willingness to do top-notch work for peanuts
  3. Or, the company needs to be really desperate.

In our current economic climate (according to the US Bureau of Labor Statistics, current unemployment in the US is just over 10%), you cannot bank on a company being ready to hire the first drug-free, decently dressed and awake candidate that walks in. That crosses out desperation since there are likely several qualified candidates that dressed well enough and had enough coffee before heading into the interview.

I can’t help you with B either, but you would be surprised how well your psych skills can map to the “real world.” For example, let’s look at some of the things you learn along the way to your psych degree:

  • Scientific Method: As a graduate, you should be able to form a hypothesis, explain why that hypothesis is logical, devise a method for testing that hypothesis, run the tests, then measure and interpret the results. Maybe not end to end. You’re not ready to run a research lab, but you can participate in one. In grad school you would refine and expand that knowledge and get more first-hand experience applying it. You should at this point, however, have the basic understanding of how to form an opinion based on relevant information and have some idea of how to test. This, I would argue, is the single most valuable thing to take away from an undergrad program. (Note: If you are an undergrad now and reading this, seek out the professors that are actively conducting research and see if you can get into one of their labs. That will help reinforce what you learn in Stats and Research Methods)
  • Basic Statistics: Do you know your mean from your mode? Great. You know more statistics than the average MBA(strike) non-graduate. Being able to interpret research findings from others, including those “reports” from marketing, is a valuable skill.
  • Professional Writing: being able to collect, organize, and express your thoughts in a clear and concise manner is very important when writing emails and letters to both current and potential clients, partners, and bosses. I’m not talking about Tweet concise, more like really good blog post concise.

Look at those 3 skills. When you are writing your resume think about how those skills would benefit you in the job you are trying to obtain. When you write the descriptions for the jobs you have already held, frame your experiences so that it serves to highlight those skills (and any other skills you actually have that will be of value to the current prospect). Yes, this means a lot of individualization, but that’s kind of the point. What makes you a great fit for a position in HR may seem out of place for securing an internship in Marketing. We’re still talking about the same 3 skills, but showing that you know how to apply them within the proper context is almost as important a skill in and of itself. That goes for the cover letter as well – when sending your resume via email, consider the body of the email to be the cover letter.

Once you have the interview, dress appropriately, be as awake and clear-headed as possible. Most importantly, be yourself. Acting a certain way in order to get a particular job not only backfires in the interview, but also sets you up to work in a place where you will be a bad organizational fit.
Lastly, remember that your new degree is a foundation. It will take the bulk of your career to build the rest of the house.
Should you decide to go on to grad school and hone those research skills, prepare to become a professor – or want to specialize in a particular area of IO Psych, stay tuned for a post from Prof. Jennifer Bunk on how to prepare.

If you have recent experience in the IO Job market and have specific tips, please add them here. If you have any comments, questions or complaints, use the comment section below or email me at OPIEWeb@Gmail.com.

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November 18, 2009

Crossing the Divide: What lessons from the business world can we apply to student evaluations ?

Filed under: Discussion Fodder

This is the first post in what will hopefully be a series about Crossing the Divide between research and practice. If you have topics you want to add to this discussion, email to OPIEWeb@gmail.com and we’ll get you set up to post them

ProfHacker.com is a blogging site that talks about technology for professors. They have a guest post this morning asking for folks to join a discussion on how to evaluate student performance. I can’t help but think the IO community would have something of value to add to the discussion. Personally, I agree with this statement from the intro:

While traditional grading tends to do a decent job of evaluating individual student work, it isn’t always the best means of measuring the kinds of skills that are valuable in the digital world, such as collaboration, creativity, and the use of emerging technologies.

I can’t help but think that there would be some similarities between student performance and that of certain classes of employee. Many undergraduate are put situations familiar to upperclassmen knowledge workers such as group work, research projects, report writing and the like.

What tenants, norms and practices from the business world do you think could be applied to evaluate students in a more holistic manner? Post your responses on the question side, or via email at OPIEWeb@Gmail.com.

Oh, and don’t miss their recipe for Potato Curry Soup. It looks great.

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November 16, 2009

Usability is fun

Filed under: Discussion Fodder

Community development is hard enough as it is that we don’t need unnecessary barriers to entry (or do we?). Right now, as we speak, there are about 85 sites just like OPIEWeb for different topics ranging from parenting to math or even starting a new business. You can see the complete list here.

It’s an interesting experiment we have entered into. We all started with the same look and feel and we have slowly differentiated ourselves mainly through logos and colors. Some have gone well beyond that.

We all serve different communities as well, so in a sense, it’s a really huge usability experiment.

One of the more controversial decisions when building the software was the use of OpenID for site login. In theory, OpenID allows me to avoid having to maintain your user ID and password – your OpenID provider does that for me. Presumably, you choose an OpenID provider that integrates with some other service you use on a regular basis like email. We can all use fewer log ins and passwords to remember, right?

There is a hitch. OpenID uses a novel and therefore less familiar method of logging into participating sites like OPIEWeb. This breaks one of Jacob Nielson’s Heuristics for Web Usability (namely, “Consistency and Standards”). Once you get past the initial “who is your provider” screen, you see the familiar username and password boxes, but how many people never get to that point?

Apparently on some of the sites, a lot. So many in fact, that there is a movement among site owners to replace it with a traditional username/password scheme like you see on most sites.

My opinion is that OPIEWeb has bigger fish to fry (like getting more questions and site promotion), but I could be wrong. How big of an issue is our login setup for you? Let us know in on the Question side or via email at OPIEWeb@gmail.com.

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November 13, 2009

Social Media and Work

In a recent article in the Chronicle’s Wired Campus, Marc Parry talks about Facebook and professors. Specifically, he talks about Illinois State Univeristy Business Professor Peter Juvinall who requires his students to friend him on the popular social site. Students use the Wall feature of Facebook to post questions and to carry on discussions from outside of the classroom.

I’m going to chalk this up to a bad idea. Social media blogger Robert Scoble talked about this last week in his blog post on the Chat Room/Forum problem.

My main concern with using Facebook or LinkedIn for classroom topics is that those outlets do not provide the tools required to keep the talk focused. Let us say one of your clients posts a question on your Facebook page. Facebook allows not just your intended audience, but anyone connected to those people or to you for that matter, to comment on that post. Imagine if you would, that the question asked is one with some controversy. One of your friends (you know the one I am talking about) or one of your audience’s friends can then post their opinion on your wall! This person who has nothing to do with the topic at hand has the power to completely and utterly derail your carefully constructed discussion. Or they could add to it in significant, meaningful and unexpected ways.

You can manage this somewhat by having a separate account for business and personal connections and Prof. Juvinall does coach his students on how to wall of their profiles from him, but at a certain point in your professional development those two worlds will likely merge if they haven’t done so already. Where does one draw the line between colleague and friend? Is it the same line between worthy and unworthy of Friending on Facebook?

I’ll go out on a limb and suggest that if you are reading this of your own volition, that is, no one sent you the link and prodded you to visit, than you probably have a Facebook account. Your students and/or clients, customers and co-workers likely do as well. If not Facebook, then certainly LinkedIn.

What is your policy on making connections through social media to clients, co-workers, customers or students?

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